PRIVACY POLICY

Privacy Policy (Effective May 1, 2025)

Holly D. Gray (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of hollydgray.com, including any content, functionality, and services offered on or through hollydgray.com (the “Website”), whether as a guest or a registered user.

1. Agreement to Policy

By accessing or using the Website, or by clicking to accept or agree to the Terms of Use when prompted, you accept and agree to be bound by this Privacy Policy. If you do not agree to the policy, please do not access or use the Website.

2. Children Under the Age of 13

This Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have received such information without verified parental consent, we will delete it. Please contact us at holly@madeofgray.com if you believe we may have collected information from or about a child under 13.

3. Information We Collect

We collect information in two ways:

A. Information You Provide Voluntarily

  • Completing forms on the Website

  • Making purchases

  • Contacting us directly (e.g., by email or chat)

  • Signing up for newsletters or events

  • Leaving comments or reviews

B. Information Collected Automatically

We may use automatic data collection technologies, including Google Analytics, to collect details about your devices, browsing patterns, location, IP address, browser type, and more. This helps us improve user experience and optimize our services.

4. Cookies and Tracking Technologies

We use “cookies” and similar tracking technologies, including server logs and social media pixels, to understand how our Website is being used and to personalize content and ads.

  • Cookies help store session preferences and recognize returning users

  • Social media pixels may allow platforms like Facebook and Instagram to deliver targeted advertising

You can manage your cookie preferences through your browser settings.

5. Third-Party Use of Cookies and Tracking

Some content or advertisements on the Website may be served by third parties who may use cookies or other tracking technologies to collect information about you over time and across different websites. We do not control these technologies and recommend reviewing the privacy policies of these providers for more information.

6. Email Communication

When you email us or sign up for updates, we may store your communication and email address. All emails from us will clearly state our identity and provide unsubscribe options, in compliance with the CAN-SPAM Act.

7. Why We Collect Information

We collect your data to:

  • Provide and manage access to the Website

  • Fulfill orders or deliver services

  • Send marketing and promotional materials (with your consent where required)

  • Track your interests and preferences

  • Improve our Website and offerings

  • Comply with legal obligations

If you are in the EU, we only send marketing emails with your explicit consent.

8. Use of Your Information

We may use your data to:

  • Customize your experience

  • Send you updates, confirmations, and promotional offers

  • Provide customer service

  • Process payments and fulfill orders

  • Recommend additional products or services

  • Deliver personalized advertising (only with consent where required)

9. Disclosure of Your Information

We do not sell or rent your personal data.

We may share it with:

  • Service providers and contractors

  • Legal representatives (if required for compliance or enforcement)

  • Successor entities in the event of a sale, merger, or reorganization

  • Legal authorities when compelled by law

10. Security of Your Information

We use commercially reasonable measures to safeguard your information, including:

  • SSL (Secure Sockets Layer) encryption

  • Secure servers and trusted third-party vendors

  • Regular monitoring for potential security vulnerabilities

Please note: Email is not a secure medium; sensitive information should not be sent via email.

11. Policy Changes

We may revise this policy from time to time. All updates will be posted on this page, and material changes will be communicated by email and/or via notices on the Website. Your continued use after any changes constitutes your acceptance of the revised policy.

12. GDPR Rights (European Union Visitors)

If you are located in the EU or EEA, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability

  • Lodge a complaint with a supervisory authority

We retain your data only as long as necessary or until you request its deletion.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, contact us at:
Email: holly@madeofgray.com

14. Our GDPR Representative

In compliance with the General Data Protection Regulation (GDPR), we have appointed the following representative:

Email: holly@madeofgray.com